At t24online, we are committed to ensuring that your orders are delivered safely and within a reasonable timeframe.

Orders are typically processed and dispatched within 3 working days from the date of confirmation. Shipments are carried out on all days except Sundays and public holidays. To ensure safe delivery, we use high-quality packaging materials and partner only with trusted courier services.

We currently deliver across metro cities and major locations throughout India. All orders will be shipped to the address provided by you at the time of placing the order. Please ensure that the entered PIN code is serviceable by our courier partners, as we may not be able to process deliveries to unsupported locations.

Once dispatched, most orders are delivered within 7 working days, depending on the destination.

Damaged or Tampered Packages

If you notice that the package is damaged, tampered with, or not in proper condition at the time of delivery, we request you to refuse acceptance and return it to the delivery personnel immediately.

You can also report the issue by contacting our customer support team at:
📞 +91-9476399557
📧 info@t24online.com

Please mention your Order ID for quick assistance. We will arrange a replacement at no additional cost.

Post-Delivery Concerns

If you have already accepted the delivery and later find the product to be unsatisfactory after opening the package, please notify us within 24 hours of delivery.

Kindly email us at info@t24online.com
along with clear photographic evidence of the issue. Our team will review your request and assist you accordingly.

If a refund is approved, it will be processed within 7 working days.